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No returns will be accepted without prior authorization.
To request a Return Authorization Number for any warranty product please call
us at (800) 211-2318. In the first 14 days returns can be for replacement,
refund, or merchandise credit. Shipping charges are not
refundable. All items must be shipped freight prepaid and double-boxed
with the Return Authorization number displayed on the exterior.
All warranty items will be returned freight prepaid. A copy
of the home gym Outlet invoice must be included
with all returns for credit and will be subject to a restocking fee
of 20%, minus shipping and handling. Merchandise must be in "new"
or "like-new" condition. Returns will be credited at the price
paid on the invoice (less any restocking fee). If no invoice/receipt
is included with the return, Home Gym Outlet will
issue credit at the current selling price or the price at the time
of sale, whichever is lower. All items must be returned complete
and with all original parts/documentation. Any missing parts or
damaged packaging will be deducted from amount credited. Items
returned with missing accessories (i.e. remote controls, wire
harnesses, etc.) are subject to a charge for the replacement of
these missing items. Items returned physically or cosmetically
abused will not be accepted for credit. If defective, product will
be repaired and returned in the same cosmetic condition in which
it was received by us.
Any Order Cancelled After 24 Hours Of
Ordering Will Be Subjeted To 20% Restocking
Fee.
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